What questions need to be asked as the legal team embarks on a new file? This course will assist paralegals and litigation support personnel in seeking the necessary information to put a solid project plan in place. Participants will be provided with the resources necessary to craft a new case questionnaire and make the necessary customizations to the chosen software. Case Plans are invaluable tools that will assist the team in making important decisions, control costs, manage resources and optimize litigation technology use.
Litigation Support Department Training
Benefit from knowledge gained from practical litigation support department management experience. We train your staff in the best practices for budgeting, purchasing and costing out electronic and paper discovery projects. We will assist you in developing strategies for working with vendors ensuring you receive the solutions best suited to your needs and those of your clients. We can guide you through the establishment of your firm protocols and procedures including creation of coding and procuedure manuals, case response plans and reporting structures.
Train the Trainers
If you have in-house trainers who need to be able to offer general litigation software training, Micrapol can help. Our specifically structured "Train the Trainers"sessions arm your in-house staff with the knowledge and skills to educate your staff and professionals. We can even help you put together your training materials and class plans.
First Tier Support Training
Often times, an internal helpdesk or IT staff member will be called upon to provide first tier support for Litigation Support Software. Our specialized training will assist your IT staff in dealing with typical support calls and provide them with tools to resolve the most common end-user issues.
Litigation Project Management Skills
Micrapol has a comprehensive Project Management Plan to guide paralegals and legal teams through the management of cases with complex electronic and voluminous document discovery. We will structure solutions to meet the unique challenges of each case including the complete life cycle of an implementation. From initial specifications, corporate sign off, testing of case plans, creating customized reports, implementation, back up, and post system reviews, Micrapol can be involved for a complete team approach.